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  Privacy Policy

Executive Communications Group is committed to respecting and protecting your privacy. Earning and preserving your trust is essential to our business. Much of our work is confidential. Because of this, we have created an online privacy policy that reflects our commitment to the privacy of every visitor to our web site. This privacy statement discloses the privacy practices for www.thetotalcommunicator.com.

This web site agrees to notify you of:
  • What personally identifiable information is collected from you through the web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use and distribution of the information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under ECG control
  • How you can correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted privacy policy, you should contact Betty Carillo at betty@ecglink.com.

Information Collection and Use
We have structured our site so that, in general, you can visit ecglink.com without identifying yourself or revealing any personal information.

If you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with ECG. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

What We Collect
On some ECG web pages you can subscribe to mailings, order services, make requests, and register to receive materials. The types of personal information collected at these pages are name, contact and billing information, transaction, and credit card information. This information is used for billing purposes and to fill customer's requests. If we have trouble fulfilling a request, this contact information is used to get in touch with the user. In order to continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional needs.

Cookies
ecglink.com does not make use of any permanent cookies. Temporary cookies are used during ordering.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing
ECG will not sell, rent, or lease your personally identifiable information to others, unless required to do so by law.

We use an outside shipping company to ship orders, a subscription management company to send newsletters and a credit card processing company to bill users for goods and services. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter
If a user wishes to receive one of our newsletters, we ask for contact information such as name and email address.

Surveys
From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may publish survey results in aggregate. However, you will be informed prior to completion of the survey that it may be used in this manner. No personally identifiable information will be published.

Security
ECG is committed to ensuring the security of your information. When users submit sensitive information via the website, your information is protected both online and off-line. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with encryption software -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Our employees are kept up to date on security practices and notified of any new policies

If you have any questions about the security at our website, you can send an email to ecgteam@ecglink.com.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service or mailings, we will endeavor to provide a way to correct, update, or remove that user's personal data provided to us.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Awareness
ECG provides this Online Privacy Statement to make you aware of our privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of this web site.

Oversight
If you have comments or questions about our privacy policy, please complete the Reply Form or email us at ecgteam@ecglink.com.

To contact us directly, click here or call us at 1.800.874.8278 (US) or 1.201.894.8200 (outside the United States).




Copyright © 2006 E.C.G., Inc.